Automatic card payments

Automatic card payments charge an open-ended rental’s weekly or monthly price through Stripe. The customer adds their card through the booking’s customer link, and successful payments appear on the booking automatically.

Before you start

Your organization needs automatic card billing enabled by Nomora and a connected Stripe account with payments and charges enabled. Montonio does not provide this recurring card flow. If the card setup option is missing, check the Stripe connection in Settings → Payments and ask Nomora support about availability for your organization.

The booking must use periods from the rental’s start day. Monthly periods from a set day, such as the 1st, cannot use this card subscription. Automatic period invoices and automatic card payments do not run together on the same booking.

Request the customer’s card

1. Open the booking and find Automatic card payments below its recurring price.
2. Choose whether to Also take the deposit by card. The setup collects the deposit still needed, after accounting for the deposit already held.
3. Click Set up card payments.
4. Review Paid at card setup, the deposit portion and First automatic payment. For a customer behind on rent, card setup collects the rent currently owed. For a customer paid ahead, it may only save the card, plus any deposit still needed.
5. Send the customer link using the booking’s customer-link section. Creating or copying the link does not send it. The customer opens it and completes card setup through Stripe.
6. Check that the panel changes from Waiting for card to Active and review the recorded payments.

The recurring schedule stays tied to the rental’s start day. The setup preview shows the first scheduled automatic charge; check it before asking the customer to proceed.

If a payment fails

The panel shows Payment failed, the date and any available explanation. Stripe retries automatically. Ask the customer to open their customer link and pay the outstanding invoice there. Check the booking’s payment list after payment succeeds before recording another receipt manually.

Stop charges or finish the rental

To stop future charges while keeping the rental running, click Stop automatic payments and confirm. Recorded payments remain, and you can record later payments manually. If Stripe could not stop the subscription, the panel asks you to try again.

Complete the booking’s return flow when the vehicle comes back. That ends the rental and stops its subscription. Check the final balance separately.

After the rental ends, any eligible deposit collected through this setup appears with Refund to card. Enter the amount to return and confirm. Check the updated deposit balance and refund record. Stopping card payments or returning the vehicle does not automatically refund its deposit.